Freight Insurance Guide

Freight insurance helps you protect cargo value when freight shipping goes wrong. Cargo can be damaged in a truck accident, stolen during transfers, exposed to moisture, or mishandled at a terminal. A strong freight insurance plan provides financial protection, reduces disputes, and supports faster recovery after a loss.

This updated 2026 guide explains freight shipping insurance in plain operational terms, covering what insurance coverage typically includes, common freight insurance exclusions, the main types of freight insurance, and how claims work so you can choose the right freight insurance for your lane, product, and risk tolerance.

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Coverage & Costs

Freight Insurance Guide-Coverage, Policy Types, Costs, and Claims for Safer Freight Shipping
10,000+ international shipments handled    Global sea, air & DDP shipping solutions    24/7 shipment tracking & customer support

Table of Contents

What Is Freight Insurance

Freight insurance is an insurance policy that reimburses covered physical loss or damage to goods while they move through the supply chain. A well-structured freight insurance policy protects the cargo owner’s commercial interest, not just what a carrier may be legally responsible for under carrier’s liability limits.

Many first-time shippers assume the carrier will pay full invoice value after a loss. In real operations, that assumption creates expensive surprises, especially when initial carrier liability is lower than expected.

Freight Insurance vs Carrier Liability

Carrier’s liability is the carrier’s limited legal responsibility for cargo loss or damage under contracts and applicable rules. Freight insurance is supplemental insurance that can pay based on insured value and covered causes of loss, even when fault is unclear or recovery from the carrier is limited.

Why carrier liability often falls short

  • carrier’s maximum liability may be far lower than invoice value

  • Claim rules can be strict and time-sensitive, especially around inspections and notice

  • Documentation errors can reduce or delay payout

  • Disputes over handling, packaging, or exceptions can stall settlement

This is why freight insurance plays a practical role in modern logistics. It acts as a supplementary safety net that helps reduce significant financial losses, especially when your business cannot afford to absorb a write-off.

What Freight Insurance Covers

Most programs pay for physical loss or damage caused by external events during transportation. The exact scope depends on policy wording, deductible, commodity, lane, and handling profile.

Typical events where insurance covers losses include:

  • Collision, overturn, and impact events

  • Fire and explosion

  • Theft, pilferage, and non-delivery with supporting evidence

  • Water damage from external sources during transit

  • Handling damage during loading, unloading, and transfers

When you buy freight insurance coverage, confirm the triggers for partial damage, missing cartons, and concealed damage. If you need broad freight insurance coverage, you want wording that responds to routine transit hazards, not only major catastrophes.

Common Freight Insurance Exclusions and Coverage Gaps

Even broad programs have exclusions. Understanding exclusions early is a major part of risk mitigation and helps you avoid claim failures.

Common freight insurance exclusions often include:

Some policies also exclude or tightly control scenarios such as goods infestation government seizure. Others apply special rules to commodities like ammunition alcohol precious metals.

Because exclusions vary, coverage gaps often appear when your operational reality does not match policy assumptions. If you ship high-risk commodities, confirm the exact covered risk definition and the evidence standards required for the claim file.

Types of Freight Insurance and What Each One Does

There are several types of freight insurance used in real operations. The best choice depends on shipment frequency, margin, cargo sensitivity, and how many handoffs your route has.

Simple comparison table

Freight insurance typesWhat it isWhen it fits
Basic coverageNarrow protection for limited causesLow-risk lanes and low-value freight
Broad coverageMore protection than basic or named coverageMid-value freight with moderate risk
All risk coverageWide protection unless excludedHigh-value, fragile, time-sensitive cargo
Total loss only coveragePays only if the entire shipment is lostLow-margin goods where partial loss is acceptable
Contingent coverageBackup layer behind another policyWhen you rely on third-party insurance

All-Risk, Perils, and Contingent Structures

All risk insurance and all risk cargo insurance

All risk insurance is typically the broadest structure used for transit protection. For some shipment profiles, all risk cargo insurance is used to reduce uncertainty across multiple handoffs and storage points, where “unknown cause” losses are more common.

Perils insurance, perils coverage, and specified perils policy

Perils insurance refers to a structure where coverage is tied to listed events. A specified perils policy covers only the causes listed in the contract. If the cause is not listed, it is not covered, even if the cargo is clearly damaged. This approach is often chosen for cost control when you can define specific risks clearly.

Contingency insurance and contingent cargo insurance

Contingency insurance is designed to respond when a primary arrangement fails or does not pay as expected. In broker-led structures, a contingent cargo insurance policy may be used as a safety layer if a motor carrier’s insurance fails to respond. Depending on wording, contingent cargo insurance can help address gaps, but it is often trigger-based, so you must confirm activation requirements.

Choosing Freight Insurance

Cargo Coverage

Cargo coverage is the part of a freight insurance policy that defines what losses are covered while goods are in transit.

Typically covered

  • Physical damage from transport incidents such as collision, overturn, or handling damage

  • Theft and documented non-delivery

  • Fire-related losses

  • External water damage, depending on wording

Commonly excluded

  • Poor packaging

  • Inherent vice such as natural deterioration or shrinkage

  • Delay-only losses without physical damage

How to Choose the Right Freight Insurance

Match coverage to cargo risk

  • High-value, fragile, or time-sensitive goods: choose all risk coverage

  • Low-value, stable goods: a specified perils policy may be enough

Match coverage to route complexity
More handoffs, storage, and transfers increase loss probability. Choose broader terms to reduce coverage gaps.

Freight Insurance Policies: What to Check Before You Buy

Freight insurance policies can look similar but perform differently when you file a claim. This is where smart buyers reduce future disputes.

Policy scope

Confirm the policy applies to your full route and handling chain, including warehouses and transload points. This is especially important in international shipping where multiple terminals and a shipping company may touch your freight.

Limits, deductibles, and shipment value

Your shipment value method impacts pricing and payout. If your shipment value changes with seasonal pricing or tight margins, make sure insured value reflects your true exposure, including freight charges where applicable.

Wording that matches your risks

Look for terms that reflect your operations, such as theft exposure at specific nodes, moisture risks, and packaging requirements. Misalignment here is a common source of contractual obligations disputes.

Confirm what the policy covers

One of the most important questions is simple: what do freight insurance policies cover on your lane, with your commodity, under your packing methods. Ask for written confirmation, and confirm which endorsements apply to your cargo.

Freight Insurance Costs and Pricing Drivers

Freight insurance costs depend on commodity type, route, packaging, deductible, and loss history. High-theft items and fragile products usually cost more.

Common pricing drivers include:

  • Commodity profile and handling sensitivity

  • Packaging quality and compliance history

  • Lane volatility and storage duration

  • Claims history and frequency

  • Deductible and limit selection

  • Mode mix across your route

Natural disasters are a real pricing factor. Lanes with higher exposure to natural disasters, port disruption, or seasonal storms are often priced differently. Your insurance premium can often be optimized without weakening protection by improving packaging, moisture control, and documentation discipline.

Claims: How to Get Paid Faster

The fastest settlements come from early inspection and complete evidence. Most delays come from missing photos, unclear exceptions, or incomplete documentation.

Step 1: Inspect immediately

Photograph outer packaging before opening. Record seal condition, carton counts, and visible damage.

Step 2: Write exceptions

If there is damage or shortage, note it on the delivery receipt. This strengthens legal claims and reduces disputes later.

Step 3: Preserve packaging and goods

Do not discard cartons or pallets until the insurer confirms. Packaging evidence often decides disputes involving poor packaging allegations.

Step 4: Notify promptly

Notify the insurer, your logistics partner, and the carrier quickly. Keep communications consistent and organized.

Step 5: File a clean claim package

A well-documented insurance claim typically includes:

This is where freight insurance kicks in operationally: fast notice and clean evidence lead to faster outcomes and fewer disputes.

Risk Factors and Practical Risk Mitigation

Freight loss is rarely random. It follows patterns tied to risk factors you can often control.

High-impact risk mitigation actions include:

  • Strengthen packing standards for long lanes and heavy handling

  • Add moisture controls for ocean legs and humid environments

  • Improve traceability with pallet IDs, seal records, and loading photos

  • Maintain a single master data set to avoid inconsistencies

These steps reduce loss frequency, improve claim success rates, and protect business operations while supporting business continuity.

Frequently Asked Questions

Get a Freight Insurance Check for Your Shipment

  • Confirm cargo coverage before you ship

  • Spot common freight insurance exclusions early

  • Get clear claim steps and required documents

Share your cargo details and route to receive coverage options and pricing.