How to Track Your Package with China Post:
Shipping packages internationally can feel overwhelming if you’re unsure about where your parcel is at any point. China Post, the official postal service of China, offers reliable tracking services for both domestic and international shipments. China Post includes a wide range of services such as mail delivery, logistics, financial services, and more, serving both domestic and international needs. Whether you’re shipping to the USA, Europe, or elsewhere, this guide covers everything you need to track your package with China Post efficiently.
Introduction to China Post Tracking
China Post provides comprehensive logistics services, including international mail delivery services, express mail service, and postal express delivery. As the national postal service in China, it operates a wide range of postal services that ensure your parcel reaches its destination country securely.
China Post’s main business scope covers postal agency businesses, postal financial services, and postal remittance services, offering a diverse range of solutions for customers. In addition to standard mail and logistics, China Post mail services also handle confidential correspondence communication, ensuring privacy and security for sensitive or private messaging.
Overview of China Post Package Services
China Post offers a diverse selection of package services designed to meet the needs of both individuals and businesses shipping domestically or internationally. Whether you’re sending documents, small items, or large parcels, China Post provides flexible shipping methods to suit your requirements.
China Post Ordinary Packet
Ideal for sending lightweight, low-value items. This economical service is best for those who want to send cheap price items without the need for a signature upon delivery. Tracking may be limited or unavailable for this option.
China Post Registered Mail
Offers enhanced security and a unique tracking number, allowing you to monitor your package throughout the delivery process. Registered mail is suitable for more valuable shipments and provides proof of delivery.
China Post Air Mail
A cost-effective international mail delivery service, perfect for sending parcels to other countries with moderate delivery times. Air mail is a popular choice for e-commerce shipments due to its balance of price and speed.
China Post Express Mail Service (EMS)
For those who need faster and more reliable delivery, EMS is the express mail service that ensures priority handling and shorter delivery times. EMS shipments come with comprehensive tracking and are ideal for urgent or high-value packages.
In addition to these, China Post offers international small parcel and large package services, each with their own tracking number and delivery times. By understanding the range of services China Post offers, you can select the shipping method that best matches your timeline, budget, and tracking needs.
How to Find Your China Post Tracking Number
Every China Post shipment comes with a unique tracking number that helps you monitor your package throughout the delivery process. The tracking number formats vary depending on the type of service chosen (e.g., China Post ordinary packet, China Post registered mail, China Post large package, China Post ePacket).
Common Formats:
Registered mail / ePacket: Starts with “R” or “L” and ends with “CN” (e.g., RL123456789CN).
China Post EMS / Express Mail Service: Starts with “E” and ends with “CN” (e.g., EE123456789CN).
How to Track Your Package on the China Post Website
Visit the Official China Post Website
Head to China Post Tracking to access their tracking tool. You can use this website to track my China Post shipments.
Enter Your Tracking Number
Input the tracking number in the search bar.
Review the Tracking Information
You’ll see updates on your package’s status, including departure, arrival at the delivery office, customs clearance, and final delivery. Users can view detailed tracking records for their shipments, including all status updates.
Understanding China Post Tracking Status
China Post uses several status updates, also known as ‘shipment status’, to keep you informed throughout the shipping process. Here’s what they mean:
- Collection: The package has been accepted at the post office.
- Departure: It has left the origin facility.
- Arrival at Exchange Office: The parcel has reached the international exchange center.
- Customs Clearance: Your package is undergoing inspection.
- Delivery Process: Out for delivery or successfully delivered.
Tracking China Post International Parcels
For international shipments, China Post offers a variety of international services for different shipping needs. China Post tracking covers the entire journey — from the point of dispatch to customs clearance in the destination country and final delivery by local couriers. Common shipping methods include:
China Post small packet service: Also known as the international small parcel service or small packet China, this option is popular for lightweight, affordable shipments under 2 kg, especially among e-commerce sellers.
China Post large package service: The international large package service is suitable for heavier or bulkier shipments, offering cost-effective delivery for non-urgent items.
Surface air lift (SAL): A budget-friendly option that combines air and sea transport.
China Post EMS (Express Mail Service): China Postal Express provides a shipment delivery service offered for urgent and high-value items, ensuring fast and reliable international delivery.
Surface air lifted is also available as an alternative shipping method for timely delivery of lightweight items.
China Post’s shipment delivery service ensures reliable international delivery for documents and goods.
Note: Some shipments, like those using ePacket, offer faster delivery with better tracking updates for European and American countries.
Alternative Tracking Tools
Besides China Post’s website, several third-party tools help track China Post parcels, and are especially useful for tracking a package from China after it leaves the country:
17Track
Parcel Monitor
Postal Ninja
These platforms can help you track China Post packages even after they arrive in the destination country.
What to Do If Your China Post Tracking Status Doesn’t Update
Sometimes, tracking information may pause or seem delayed. Here’s how to handle it:
- Double-check the tracking number for accuracy.
- Wait 2–3 business days, as tracking updates can lag during transit.
- Contact China Post or the postal agency in the destination country if no updates for 10+ days.
China Post Delivery Time Estimates
Estimated delivery time depends on the shipping method and is crucial for ensuring timely delivery, especially in the e commerce market where customers expect fast and reliable shipping:
China Post registered mail: 15–30 days to the USA, 10–25 days to Europe.
China Post ePacket: 7–15 days to the USA and most countries.
China Post EMS: 5–10 days globally.
Keep in mind that international shipping can be delayed due to customs clearance and local delivery issues.
China Post Security Measures: Keeping Your Package Safe
China Post is committed to ensuring the safety and security of every package it handles, whether it’s a domestic delivery or an international shipment. To protect your parcels, China Post employs a variety of security measures throughout the shipping process.
Tracking Numbers
Every registered mail, air parcel, and express mail service shipment is assigned a unique tracking number, allowing customers to monitor their package’s journey in real-time and receive updates on its status.
Secure Packaging
China Post uses durable, tamper-evident packaging materials to safeguard contents during transit, whether shipped via surface air lift, air parcel, or surface parcel.
Trained Staff
Packages are handled by experienced personnel who follow strict protocols to minimize the risk of loss or damage.
International Partnerships
By collaborating with other postal operators and logistics services worldwide, China Post ensures a secure and reliable network for international shipping, from dispatch to delivery in the destination country.
Compensation and Support
In the rare event that a package is lost or damaged, China Post offers compensation and customer support to help resolve the issue quickly.
These security measures are aligned with international shipping standards, giving customers peace of mind whether they’re sending confidential correspondence, valuable goods, or everyday items. China Post’s dedication to safety helps maintain its reputation as a trusted postal operator for both national and international mail delivery services.
China Post Resources: Where to Get Help and Information
China Post makes it easy for customers to access help and information at every stage of the shipping process. Whether you’re tracking a package, choosing a shipping method, or need assistance with a delivery, there are multiple resources available:
Official China Post Website: The China Post website is your go-to source for tracking China Post packages, learning about different shipping methods, and finding detailed service guides. The site also provides updates on delivery times and service changes.
Customer Service: If you have questions about your shipment or need help with a tracking issue, China Post’s customer service team is available via phone, email, and online chat. They can assist with everything from tracking status inquiries to claims for lost or delayed packages.
Social Media: China Post maintains active profiles on major social media platforms, where you can get the latest news, service updates, and direct support from the team.
Post Offices and Delivery Offices: For in-person assistance, visit any China Post office or delivery office. Staff can help you send packages, track shipments, and provide information about services like China International EMS or China Post Ordinary Small Packet.
By offering a variety of support channels, China Post ensures that customers can easily find the information and help they need, whether they’re shipping within China or to other countries. This commitment to customer service makes China Post a reliable choice for all your postal and logistics needs.
FAQs About Tracking China Post Packages
Q1: Can I track China Post shipments after they reach the destination country?
A: Yes! Most China Post shipments transfer to local courier partners (like USPS in the USA) for final delivery.
Q2: What should I do if my package is sent to the wrong address?
A: China Post is not the only postal service in China; other international providers like TNT, DHL, Federal Express, and UPS may also handle package delivery. If your package is sent to the wrong address, contact the seller or the postal operator immediately to file a claim.
Q3: What does “successfully delivered” mean in China Post tracking?
A: A package showing successfully delivered means the tracking status indicates successful package delivery. However, if you did not receive the package, contact the carrier or seller for further assistance.
Final Tips for Tracking China Post Parcels
- Save your tracking number and share it with recipients.
- Use third-party tracking platforms for detailed updates.
- Understand your shipping method to estimate delivery time accurately.
- Contact the post office if your package status shows “delivered” but you haven’t received it.
Conclusion
China Post tracking ensures you can monitor your parcel’s journey from China to your doorstep. By understanding tracking number formats, delivery statuses, and using multiple tracking tools, you’ll always know where your package is — no matter how far it travels!
